What if I forget to bring a printout of my email confirmation?
While we always recommend you bring a copy of your reservation's confirmation email, our staff is always happy to help.
For Parking Plaza customers: Simply have your confirmation email handy and QR Code ready to scan from your mobile device. The Parking Plaza's scanner is located at the bottom left corner of the entry column (look for a bright white-light QR and UPC symbol). If your QR Code will not scan, please pull a ticket and provide BOTH your QR code and ticket to staff at the exit or press the help/telephone icon located at the exit column. Please do not pay at the pay stations in the parking lot or at the exit. This will result in double payment for your reservation and normal daily rate charges of $32 a day.
For Valet customers: Simply pull up your confirmation on your mobile device and present it to staff upon your arrival for verification.
For our other parking locations/services: Simply take a ticket upon entry and present BOTH the confirmation email and ticket to staff at the exit gate when you're ready to leave.
Full refunds will be issued until 1 hour before scheduled arrival time.
It's easy to modify or cancel your parking reservation. Simply log into the Parking Reservation System using your username and password. You can also access a reservation using the email address and Reservation ID Number in your confirmation email.
At San Diego International Airport we understand the importance of providing great customer service. If you require additional information or have a question about our parking services or facilities, please contact us using the form below. Your message will be sent directly to our Parking Management staff.
Parking management services provided by Ace Parking. For additional questions about Airport parking, please call Ace Parking, 24 hours a day at 619-291-2087.