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The Airport offers a variety of services for passengers with disabilities.Please contact your appropriate airline, at the link provided below, to request wheelchair services.

Prior arrangements before travel is recommended.

Also, Volunteer Airport Ambassadors, Harbor Police Officers and Airport Traffic Officers are available at key locations inside and outside the terminals to assist travelers with special needs.

Pursuant to its Policy 8.10, it is the intent of the San Diego County Regional Airport Authority ("Authority") to provide access to San Diego International Airport ("SAN") and the services associated with its operation to persons with disabilities in accordance with Title II of the Americans with Disabilities Act (ADA).

Persons with disabilities or their representatives may request reasonable accommodations in alternative format, including documents, by contacting your respective airline for airline related needs, or the Airport Authority’s Customer Relations Coordinator or ADA Coordinator for airport facility related needs.

Title VI Coordinator

Accessibility Features

Numerous accessibility services such as TDD telephones, visual paging monitors, and courtesy carts operated by the Volunteer Airport Ambassadors are conveniently located throughout San Diego International Airport.

Grievance Procedure

In the event a request for access to programs, services, or facilities cannot be resolved, a grievance may be mailed to the Authority Clerk using the form below.

Bus Service

Public transit is available via the Flyer Route No. 992, a Metropolitan Transit System bus that travels to and from the airport and downtown San Diego, stopping between Terminals 1 and 2. The 15-minute bus service connects with Trolley, Coaster and Amtrak stations and is wheelchair accessible.

Planning a trip using Flyer Route 992 is easy when you use the Online Transit Information System.

Rental Car Center Shuttles

Our Rental Car Center shuttles provide accommodations for travelers with disabilities. Proceed directly to the transportation island to access the shuttles. Contact the Volunteer Airport Ambassadors if you are in need of assistance.

Taxicab/Shuttle Services

Need a taxi or a shuttle? Proceed directly to curbside and indicate to an Airport Traffic Officer that you need assistance or call the Volunteer Airport Ambassadors for assistance.


Parking for travelers with disabilities is available in the parking lots of all airport terminals, as well as the airport's long-term parking lots on Harbor Drive and Pacific Highway.

Unlawful Discrimination

It is unlawful for airport operators and their lessees, tenants, concessionaires and contractors to discriminate against any person because of race, color, national origin, sex, creed, or disability in public services and employment opportunities. Allegations of discrimination should be promptly reported to the Authority Title VI Coordinator or the Federal Aviation Administration:

Federal Aviation Administration

  • Office of Civil Rights, ACR-
  • 800 Independence Avenue, S.W.
  • Washington, D.C. 20591

Federal regulations on unlawful discrimination are available for review in the Aviation Administrative Office.

Title VI Coordinator

Discriminacion Ilegal

Es ilegal que los operadores de aeropuertos y sus arrendatarios, arrendatarios, concesionarios y contratistas discriminen a cualquier persona por motivos de raza, color, origen nacional, sexo, credo o discapacidad en los servicios públicos y oportunidades de empleo. Las denuncias de discriminación deben informarse de inmediato al Coordinador del Título VI de la Autoridad o a la Administración Federal de Aviación:

Federal Aviation Administration

  • Office of Civil Rights, ACR-1
  • 800 Independence Avenue, S.W.
  • Washington, D.C. 20591

Los reglamentos sobre discriminación ilegal están a la disposición de los interesados para su examen en la oficina del Administrador del Aeropuerto.