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The Access Control Office (ACO) is responsible for the issuance of airport security identification badges to employees who work and require access to the San Diego International Airport (SAN). Individuals who work and require unescorted access to the Security Identification Display Area (SIDA) and Sterile Areas must possess an airport issued SAN ID badge. Badge issuance is limited to those individuals who have cleared the FBI-based Criminal History Records Check (CHRC) as well as the TSA-based Security Threat Assessment (STA) and have frequent and reoccurring need for access.

Office Hours

The Access Control Office (ACO) is open from 
7:30am – 11:30am Monday - Friday,
1:30pm – 4:30pm Monday -Thursday.
Closed Friday afternoons.

Current COVID-19 (Coronavirus) operations:

Effective July 26, 2021: The Access Control Office (ACO) will operate by appointments and walk ups (standby).

Effective July 26, 2021: All SAN ID badge holders can renew their badges in person at the ACO. See the "Renewal Information" tab for SAN ID badge renewal instructions. Signatories may renew badges on behalf of their employees (under current renewal requirements) until August 20, 2021.

Effective August 23, 2021: All SAN ID badge holders are required to renew their badges in person.

Note: All training will remain by appointment only.

Schedule your appointments at acocustomerservice@san.org

The ACO walk-up (standby) line is located on the first floor of the SDCRAA Administrative Building (3225 North Harbor Drive, San Diego, CA 92101)

Note: Mask and temperature check are required upon entering the building

The last walk-up (standby) will be processed at:

11:15am and 4:00pm (Monday-Thursday)
11:15am (Fridays); Closed Friday afternoons

Any remaining walk-ups (standbys) in line will have to return the following business afternoon or business morning.

SAFE Authorized Signatory Portal

  • Enroll NEW SAN ID badge applicants
  • Manage employees and perform SAN ID badge renewals
  • Manage and View Tasks
  • Upgrade and downgrade SAN ID badge request
  • Perform Audits

For additional SAFE Signatory information see Authorized Signatories Tab


 

Authorized Signatory Roles and Responsibilities

The role of the Authorized Signatory is critical to maintaining a SAFE and SECURE Airport.  The Authorized Signatory is responsible and required to comply with CFR 1542.209.  Authorized Signatories are regulated to complete annual recurrent Signatory Training to maintain active signatory status.  Failure to comply will result in denied access to the SAFE signatory portal.   All Authorized Signatories are required to:

  1. Verify that any SAN ID badge applicant has an employment-related need to have unescorted access to the Security Controlled Areas of San Diego International Airport (SDIA)
  2. Ensure that each SAN ID badge applicant acknowledges their Security Responsibilities under 49 CFR 1540.105(a)
  3. Provide immediate notification to the Airport when: a) the badge holder's authority has been revoked or limited; b) The badge holder's SAN ID badge has been lost or stolen; c) any representative of their organization becomes aware that the Access Control System or a component of the system has been compromised or threatened through any means.
  4. Acknowledge the responsibility of their organization for any penalties assessed against the Airport which may result from a badge holder's or their organization's failure to comply with the Airport Security Program, or any other applicable rule, regulation or directive. 

Authorized Signatory Instructions for On board New SAN ID Badge Applicants

  1. On board SAN ID Badge applicant Personal Identifying Information (PII) into the SAFE Signatory Portal.
    1. Complete an Access Investigation Form (AIF – 10 year history) Section 1 and Section 2, if applicable. The AIF - 10 year history must be printed and all signatures must contain original ink (black or blue).
    2. Confirm that the SAN ID applicant has and is in possession of two forms of acceptable Identification.  All identifying documents presented to the ACO must be original and unexpired. 
  2. Schedule an initial SAN ID badge appointment at acocustomerservice@san.org. New SAN ID badge applicants and their Signatory (required) may come as a walk-up (standby).
NOTE:  The SAFE scheduler will not be used for scheduling appointments.
  1. Signatory (required) and SAN ID badge applicant attends confirmed appointment or walk up (standby) for new SAN ID Badge Applicant with the following:
    1. Completed AIF -10 year history Section 1 and Section 2, if applicable
    2. Two (2) forms of Acceptable Identification that establishes both Identity and Employment Eligibility
    3. Knowledge of Unique Personal Identifier (UPID) number
NOTE:  All SAN ID badge applicants must be on time for their scheduled appointments.  SAN ID badge applicants arriving late to their appointment will need to be rescheduled.  

Background Investigation

Additional documents for a SAN ID badge are provided below. Complete and print all documentation required. All signatures must be in original ink (black or blue). In addition, all badge applicants or current badge holders must present two (2) forms of identification or documentation when applying for or renewing a SAN ID badge. Required Identification and/or documentation must establish identity and employment eligibility, see List of Acceptable Documents. Please contact the Access Control Office (ACO) at (619) 400-2765 or acocustomerservice@san.org for any further questions or information that you may need.  You may also reference the SAFE Signatory User Guide in other forms as required.

All applications and form links are found below:

SAN ID badges (SIDA & Sterile) are required to be renewed annually. Your SAN ID badge will expire on the specific date located on the front/bottom of your SAN ID badge. You can renew your SAN ID badge up to thirty (30) days prior to the expiration date.  The San Diego County Regional Airport Authority (SDCRAA)/Transportation Security Administration (TSA) require the following for renewal of your  SAN ID badge:

STEP ONE:

A. Your Authorized Signatory (Agent) must authorize your badge renewal in the SAFE Authorized Signatory Portal (AS Portal). Once your renewal is authorized, you can move to “STEP ONE B”.

Note: Civilians of government agencies (including LEO agencies) must provide a current CHRC government certification on agency letterhead for all badge renewals (Exempted from CHRC government certification: SDCRAA, LEOs and TSA employees).

B. Please read the list of acceptable documents instructions and be prepared to present up to two forms of identification (see list of acceptable documents) that establish: 

i. Identity Verification: i.e. a valid State issued Driver’s License or Identification card.. 
ii. Work Authorization: prove US Citizenship or work authorization (i.e. US Passport, Resident Card, Social Security card). Please Note: In the event the individual’s name is different from the document(s) used, additional documentation to substantiate the name change is required. 
iii. Valid driver's license required for all AOA/Movement drivers.

NOTE: Copies of IDs will not be accepted.

STEP TWO:

A. Attend SAN ID badge renewal training

Currently not required due to COVID restrictions. Proceed to STEP THREE

STEP THREE:

Proceed to the Access Control Office to renew your SAN ID badge. The requirements to renew your SAN ID badge are below: 

i.  Your current SAN ID badge (SIDA or Sterile)
ii. Two (2) forms of acceptable identification (see list of acceptable documents), Note: All AOA/Movement drivers must present a valid Driver’s License
iii. Payment of $10.00 for SAN ID Badge Renewal (Debit / Credit Only) -  SDCRAA, LEOs and TSA are exempted

The ACO walk-up (standby) line is located on the first floor of the SDCRAA Administrative Building (3225 North Harbor Drive, San Diego, CA 92101)

Note: Mask and temperature check are required upon entering the building

The last walk-up (standby)  will be a processed at:

11:15am and 4:00pm (Monday-Thursday)
11:15am (Fridays); Closed Friday afternoons

Any remaining walk-ups (standbys) in line will have to return the following business afternoon or business morning.

Please Note: SAN ID badge renewal appointments may be available at ACOcustomerservice@san.org.


Listed below are the instructions for completing any or all of the Airport Authority's vehicle permitting documents. Please review these instructions before submitting your documents. The documents can be found at the bottom of this page.

  • All vehicle permits are the property of the San Diego County Regional Airport Authority and must be returned upon completion of contract, project or if there is no longer an operational need.
  • An applicant requesting a permit must provide a current copy of the vehicle registration before the permit will be issued. If the registration is expiring the month the application is being submitted, a receipt of payment with current registration will be accepted. Once the applicant receives registration, a copy must be submitted to the Access Control Office (ACO) via fax (619) 400-2772 or email to acocustomerservice@san.org. It is the applicant’s responsibility to ensure that the ACO has a current copy of the vehicle registration.
  • A current copy of the company’s Certificate of Liability Insurance referencing automobile coverage must be emailed to certificates@san.org. This pertains to the primary insurance as well as the Owner Controlled Insurance Program (OCIP), if applicable.
    • When submitting company’s Certificate of Liability Insurance include the following:
      • Subject line must read – ACO
      • Include the following information in the body of the email:
        • Full Name of the applicant requesting Permit
        • Company Name
        • Phone Number
        • Mailing Address
        • Email Address

Risk Management Department
San Diego County Regional Airport Authority
619-400-2845

  • The company name on the application should match the name on the registration and be referenced on the insurance. If the vehicle is a rental, a copy of the rental agreement should be provided.
  • The required automobile insurance coverage must total $10,000,000. This can either be all auto liability or a combination of auto and excess/umbrella coverage. Insurance must be maintained current at all times. If there is primary insurance coverage, and OCIP and one expires before the other, full coverage is not in effect.
  • Certificate Holder should be referenced as:
    San Diego County Regional Airport Authority 
    P.O. Box 82776 San Diego, CA
    92138-2776
  • Make sure that all regulations and procedures set forth in the AOA training class while driving on the AOA are followed. Any violation could be cause for a permit to be revoked.
  • Any lost or destroyed permits will incur a $15 lost permit fee.
  • It is the applicant’s responsibility (driver or not of the vehicle being permitted) to make sure this information is relayed to all drivers.
  • VISITOR VEHICLE PLACARDS: Visitor vehicle placards are used for escorting vehicles onto the AOA within a 24-hour period only. Visitor Vehicles must be escorted by an AOA permitted vehicle. Visitor placards must be logged in/out. AOA permitted vehicles must ensure escorted vehicles have company markings, current registration and insurance requirements. AOA permitted vehicles must comply with all escort requirements.

WHAT ARE YOUR OFFICE HOURS?
The Access Control Office (ACO) is open from 7:30am – 11:30am Monday - Friday,
1:30pm – 4:30pm Monday -Thursday.
Closed Friday afternoons.
WHERE IS YOUR OFFICE LOCATED?
The ACO is located in the offices of the San Diego County Regional Airport Authority, at 3225 N. Harbor Drive, San Diego, CA 92101, 3rd Floor, Commuter Terminal.
WHAT IS THE COST TO GET A SAN ID BADGE?
There is a Fingerprint/Security Threat Assessment fee required to receive your SAN ID badge. Here are the fees below:

  • Airline/Non-Airline/Contractor: $38.00
  • Airline using airport SON#: $44.00
WHAT IF YOU LOSE YOUR SAN ID BADGE?
You must stop its access immediately by calling the ACO at 619-400-2765.  You may also contact your Authorized Signatory to deactivate your Lost/Stolen SAN ID badge.  If SAN ID badge is lost after hours, contact Airport Communication Center at 619-400-2710. Your Authorized Signatory must approve your replacement SAN ID badge.  You will be required to come to the ACO to replace your Lost/Stolen SAN ID badge.  The fees for replacing a Lost/Stolen badge are:

  • SIDA ID badge: $75.00
  • Sterile ID Badge: $15.00
WHAT IS REQUIRED TO RENEW YOUR SAN ID BADGE?
  1. For non-exempt employees, complete the Application for STA with Privacy Act Notice and FBI Criminal Records Check-Fingerprint Application.
  2. For exempt employees (law enforcement & TSA only), complete the Renewal Application.
  3. Provide two forms of ID (see List of Acceptable Documents)
  4. Re-fingerprint payment (if applicable)
WHO CAN MAKE AN APPOINTMENT?
Only Authorized Agents can make appointments by sending an email request to acocustomerservices@san.org.  
WHEN CAN YOU RENEW YOUR SAN ID BADGE?
You can renew your SAN ID badge the month before or current month of expiration.  
HOW LONG DO YOU HAVE TO RENEW YOUR SAN ID BADGE ONCE IT EXPIRES?
SAN ID badge expiration is Month, Day and Year specific. If you let your badge expire, you must immediately return it to the Access Control Office and will be required to start the badge process again (fees will apply if applicable).  

 

WHAT IF YOUR EMPLOYMENT ENDS AT THE AIRPORT AND YOU NO LONGER REQUIRE ACCESS?
If your employment ends at the airport for any reason, you must promptly return your SAN ID badge to your employer or the ACO.  
HOW MUCH DOES IT COST TO REPLACE A LOST BADGE?
SIDA badge: $75.00 Sterile badge: $15.00 (debit/credit card payments only).
 Vehicle Permitting Forms - DocEx
Last Modified 5/18/2020 1:19 PM
Created 6/12/2014 6:17 PM
Keywords
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AOA Airside Permit Application
AOA Airside Permit Application
AOA Airside Permit Application
AOA Vehicle Escort Placard
AOA Vehicle Escort Placard
AOA Vehicle Escort Placard
Permit Instructions
Permit Instructions
Permit Instructions

 Announcements & Bulletins - DocEx
Last Modified 12/9/2015 5:26 PM
Created 9/1/2015 12:31 PM
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 This is My Airport - DocEx
Last Modified 9/2/2015 11:50 AM
Created 9/1/2015 1:38 PM
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This is My Airport Poster Flyer
This is My Airport Poster Flyer
This is My Airport Poster Flyer
This is My Airport Presentation This is My Airport Presentation This is My Airport Presentation
This is My Airport Trifold Brochure
This is My Airport Trifold Brochure
This is My Airport Trifold Brochure
This is My Airport Wallet Sized Card
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 Contact Info - Text/HTML

Mailing Address:
San Diego County Regional Airport Authority
P.O. Box 82776
San Diego, CA 92138-2776

Physical Address:
3225 N. Harbor Drive
San Diego, CA 92101 

Main Line:
619-400-2765

Fax Number:
619-400-2772

E-mail address:
acocustomerservice@san.org   

Other Resources
SAFE Signatory Portal:

https://aco.san.org/SAFESelfService

TSA Website:
https://www.tsa.gov/travel/security-screening               

SDIA Airlines:
http://san.org/Flights/Airlines  

List of Acceptable Documents:
https://www.uscis.gov/i-9-central/acceptable-documents

 Non Exempt Employees - DocEx
Last Modified 7/16/2021 11:15 AM
Created 3/29/2017 9:19 AM
Keywords
Categories

Application for STA with Privacy Act Notice Application for STA with Privacy Act Notice Application for STA with Privacy Act Notice
FBI Criminal History Records Check-Fingerprint Application FBI Criminal History Records Check-Fingerprint Application FBI Criminal History Records Check-Fingerprint Application
List of Acceptable Documents List of Acceptable Documents List of Acceptable Documents
TSA-LEO Renewal Application TSA-LEO Renewal Application TSA-LEO Renewal Application