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Media Guidelines

How to Get Information

  • Media inquiries, requests for interviews and other requests should be directed initially to the Vision, Voice & Engagement Team at (619) 400-2880.
  • Outside of office hours (including during public holidays): Contact the airport’s 24-hour Airside Operations Department at (619) 400-2710, which will provide authorization for curbside parking or directions and, if needed, have the on-duty spokesperson contact the media to answer further questions.

News Alert List

  • If you are a member of the media and would like to be included on our News Alert List, or if your phone number or fax changes, please contact the Vision, Voice & Engagement Team at (619) 400-2880, or submit form here.
  • You can also subscribe to automatic RSS updates to get news releases and media advisories as they are issued, using this eNewsroom.

Interview Requests

  • All requests for interviews with airport representatives should be made in advance to the Vision, Voice & Engagement Team. Every effort will be made to provide a spokesperson who can best address the topic of the interview.
  • If you are interested in interviews with, or filming the operations of, a particular airline, you must contact the airline to obtain approval. Airport staff are available to assist when possible. However, the airport is not a source of information for airlines and cannot speak on their behalf.

Media Access

  • Media are requested to inform the Vision, Voice & Engagement Team when planning to cover news events at the airport for assistance with parking and questions.
  • News media are allowed unescorted access to all non-secure areas inside and outside of the airline passenger terminals.
  • The media must not restrict the public’s access to gates, ticket counters, baggage areas or other areas in the terminals at any time.
  • Smoking or use of devices constituting a source of ignition is prohibited on the airfield and in the terminals at any time.
  • The ticket counters and gate hold areas are leased by the individual airlines, and access to these areas is at the discretion of the tenant/airline.
  • The airport reserves the right to restrict media activity at any location on airport premises if security, safety or operational concerns so warrant.
  • If access to secure areas is approved, members of the news media must submit to screening of their persons and equipment at the security checkpoints and must be accompanied by an airport/airline- approved escort.

Filming & Photography

  • When filming, taking still photographs or conducting interviews at the airport, all media representatives are required to display an approved press identification at all times, and all cameras must be clearly marked.
  • Filming and photographing of security checkpoint equipment is prohibited by federal law.
  • Requests for filming post-security, on the airfield ramp, apron, taxiway or runway will be handled on a case-by-case basis. Advance notice is essential to allow for escort coordination and security clearance, when allowed.

Parking Media Vehicles

  • Due to heightened security measures, only one media vehicle per media organization is permitted curbside at any one time. This vehicle should be accompanied by a media employee at all times. Those needing to leave their vehicle curbside for interviews inside the terminal must have an Airport Traffic Officer clear the vehicle first before locking it and leaving it unattended. Otherwise, the vehicle is subject to towing (at the owner’s expense).
  • All media vehicles parked curbside must be clearly marked and cannot be left unattended without first being cleared by an Airport Traffic Officer. Failure to comply with the above restrictions may result in a citation and/or towing of the vehicle (at the owner’s expense).

All taped and non-“live” stories:

  • Media personnel must park all vehicles in the public parking lots and contact the Vision, Voice & Engagement Team at (619) 400-2880 for parking validation.
  • “Live” television broadcast truck providing a live shot or satellite feed at the airport:
    • Permission for parking “live” trucks must be given in advance through the Vision, Voice & Engagement Team or through the 24-hour Airside Operations Department. All other media support vehicles must park in the airport parking lots.
    • Designated curbside parking locations for “live” television broadcast trucks providing a live shot or satellite feed at the airport include:
      • Commuter Terminal: Curbside at west end
      • Terminal 1: Curbside cutout west of Alaska Airlines
      • Terminal 2: Designated media parking spaces west of Terminal 2 West baggage claim
  • If a media organization covering a “live” story requires a second vehicle, that vehicle must be parked in a public lot. No exceptions.


  • It is the policy of SAN to cooperate with the news media to the greatest extent possible. Media covering emergencies will be directed to specific meeting areas, as determined by the nature of the event.
  • An airport representative will be on-site as soon as possible to meet with the media, answer questions and provide information.

Non-Aircraft Emergencies:

  • In the event of a non-aircraft emergency, information will be disseminated through the Vision, Voice & Engagement Team.

Aircraft/Airfield Emergencies

  • As a rule, during an aircraft emergency:
    • The National Transportation Safety Board (NTSB) releases the cause of an aircraft crash or incident after an investigation has been conducted. Until then, no agency will speculate about the cause of the incident.
    • The passenger manifest (list of passenger names) is released by the airline, not the airport.
    • The Federal Aviation Administration (FAA), not the airport, releases information on air traffic control communication with the pilot of an aircraft involved in an accident.
    • Initial confirmation of any deaths resulting from an accident is made by the coroner, medical examiner or other designated law enforcement officer, and information is not released until family members are notified.
  • In the event of an aircraft emergency, only the following information will be disseminated by airport staff:
    • Date and time of incident
    • Name of airline or aircraft owner
    • Type of aircraft and flight number
    • Flight destination and point of origin
    • General nature of the incident
    • Impact on airport operations
    • Special instructions for media access and/or escort
    • Additional Information may be available from the airline(s)
  • Access to passengers may be subject to approval by the involved airline, the Federal Aviation Administration, the Transportation Security Administration, the Federal Bureau of Investigation and/or the National Transportation Safety Board.
  • It is the sole discretion of the Airport Operations Director or his/her representative to determine if the media will be allowed access to the airfield. In some instances it may be necessary for the media to pool resources.
  • If allowed, only media with appropriate media credentials will be permitted on the airfield or transported to the scene of the emergency.
  • Based on the nature of the emergency, the official in charge will determine any restrictions on the movement of the media that may be necessary to allow for the orderly response to the event.
  • All media representatives at the scene of an incident must immediately comply with any order, direction or signal by the San Diego Harbor Police, the San Diego Fire Department or authorized airport or federal government representatives.