Passenger Services

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Hours of Operation

San Diego International Airport is open twenty-four hours a day; however, departures only occur without penalty between 6:30 a.m. and 11:30 p.m. Each airline has its own operating hours, but typically ticket counters are staffed by 4:30 a.m. for check-in. For specific check-in information, please contact the airline you are flying directly. To contact the Airport or Airport Authority, please call 619.400.2404.

Text Telephones

Text telephones are located throughout all Airport terminals. Consult the terminal maps for specific locations.

Visual Paging

Visual Paging monitors are placed at clearly designated locations throughout all the Airport terminals. To place a visual page, proceed to any white courtesy phone or call 619-400-2900.


All public elevators contain Braille and lowered control panels to facilitate ease of use.


All Airport restrooms contain at least one larger stall and grab bars to accommodate individuals with accessibility needs.

Security Assistance

Travelers who require special assistance should contact airlines ahead of time to request assistance in reaching airline-boarding gates. San Diego International Airport and the Transportation Security Administration (TSA) have implemented increased security for all airline passengers. These heightened security measures may result in longer waiting times to pass through security checkpoints.

Baggage Check and Claim

Baggage claim carousels are centrally located in each terminal. For assistance, contact the appropriate baggage claim office or airline ticket counter.


The Airport offers a variety of locally owned and nationally known eateries. Most of these establishments contain lowered counter tops and sufficient aisle space to accommodate people with various accessibility requirements. Restaurant staff is always available to help if assistance is required.


The Airport offers an exciting mix of shopping choices, including San Diego-based shops and national brand favorites. All gift shops are arranged to provide ample space for browsing. Help is always available from retail staff. Please ask for assistance.

Copyright 2011 San Diego County Regional Airport Authority. All rights reserved.