To keep you and those around you safe, all airport visitors, passengers, and employees are required to wear a mask or facial covering while on the SAN campus per the California Department of Public Health. This includes while in the terminals, the parking garage, arrival and departures drives, rideshare waiting areas, and rental car facility. Exceptions include when you are eating, drinking or managing personal hygiene with proper distancing. Additionally, as stated by California Department of Public Health, persons with a medical or mental health condition, or developmental disability that prevents wearing a face covering shall be exempt from this requirement.

What if I can’t wear a face covering for health reasons? 
As stated by California Department of Public Health, persons with a medical or mental health condition, or developmental disability that prevents wearing a face covering are exempt from this requirement.

How are face coverings enforced at the airport?  
There is signage throughout the terminals as well as public address announcements that serve as a reminder to wear facial coverings while at the airport. If individuals are not wearing a facial covering, Airport Authority employees or Harbor Police Department officers may provide the person(s) with a card that lets them know there is a face covering requirement. Our hope is that everyone adheres to the requirement so that we can help stop the spread of COVID-19 and ensure the safety of those traveling at this time.

What is TSA’s mask requirement during screening?
TSA allows you to wear a facial covering during the screening process however, a TSA officer may ask you to adjust the mask to visually confirm your identity. 

What is defined as a cloth facial covering?
According to the California Department of Public Health, a cloth face covering is a material that covers the nose and mouth. It can be secured to the head with ties or straps or simply wrapped around the lower face. It can be made of a variety of materials, such as cotton, silk, or linen. A cloth face covering may be factory-made or sewn by hand, or can be improvised from household items such as scarfs, T-shirts, sweatshirts, or towels.

Can I purchase a face covering at the airport?
Our concessionaires have face coverings as well as other personal protective equipment available for purchase.

Does the airline require me to wear a facial covering?
Many domestic and international airlines require travelers to wear face coverings. It is possible that you will be denied boarding if you do not have a mask to wear while on the flight. For the latest information regarding airline requirements, we strongly suggest checking with your airline.

• For the Centers for Disease Control and Prevention, click here.
• For State of California coronavirus information, click here.
• For the Transportation Security Administration, click here.
• For San Diego County coronavirus information, click here.

The airport remains open, in full operation as an essential critical infrastructure in the transportation systems sector. We continue to work closely with federal, state and local public health partners to help mitigate the spread of the virus and ensure the safety of everyone at SAN.

At SAN, the Centers for Disease Control has not at this time ordered thermal-imaging screening of passengers. Per CDC guidance, if airport personnel encounter an ill passenger, they are to contact the CDC directly for further assessment. The CDC has also provided SAN with specific guidance to help local EMS providers responding to medical calls at the airport assess and identify potentially infected travelers. In collaboration with CDC and CBP, we have posted an informational graphic on monitors in the terminals that educates passengers on steps they can take if they are feeling sick.

Please visit coronavirus-sd.com for the latest information from County public health officials regarding COVID-19 in San Diego. If there is a requirement to self quarantine it would be mentioned on that page. Additionally, we encourage you to visit the CDC's travel page for information and resources.

We suggest you contact the airline directly for the most up to date information on flights to/from SAN.

Please visit the TSA website for information on what is permitted through security checkpoints. Additionally, TSA is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. Passengers can expect that these containers larger than the standard allowance of 3.4 ounces of liquids permitted through a checkpoint will need to be screened separately, which will add some time to their checkpoint screening experience.

Effective 03/18/2020, the SAN Lost and Found office will only accept inquires via the Lost and Found webpage, by phone (619) 400-2140, or by email lostandfound@san.org, customers will not be permitted in the office due to the CDC’s social distancing recommendation.

Until further notice, only critical items will be accepted by the Lost and Found office. Examples of critical items include government issued IDs, passports, baggage, jewelry, medication, medical devices, high end electronics, and legal documents. Any other items accepted or released will be at management’s discretion. Items will be returned to customers via FedEx on Monday and Friday at the expense of the property owner.

Airlines are assessing their scheduled flights daily and making changes due to COVID-19 and other operational needs. We recommend checking with the airline directly regarding your upcoming flights to ensure you have the latest information. Airline contact information can be found here.

Countries include: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland. And as of March 16, 2020, the U.K. and Ireland are also restricted.

Our custodial provider is providing cleaning services 24-hours a day. They are placing an additional emphasis on public touch points in all areas, including handrails, bathroom stalls, seating, door handles, chairs and tables, touchscreen directories, concessions and credit card machines.

Further, in our parking lot and rental car shuttles, we are sanitizing seats, rails, and other surfaces several times daily, in addition to performing a deep clean twice weekly.

Yes, hand sanitizer stations are located throughout the terminals. As noted by the CDC, hand washing is one of the best ways to protect yourself and your family from getting sick. Clean hands can stop germs from spreading from one person to another and throughout an entire community.

Follow these five steps every time:

1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
4. Rinse your hands well under clean, running water.
5. Dry your hands using a clean towel or air dry them.

We understand that many passengers are experiencing travel disruptions so we’ve made some updates to our parking policy. If you need to cancel your reservation, you may do so up to one hour before the start time. If you are unable to cancel in time and did not use your reservation, please call us at 619-291-2087.