PUBLIC NOTICE: The health and safety of our travelers, employees, and all airport users are SAN’s top priorities. To protect the health and safety of the San Diego region, our offices are closed to the public starting March 18 as part of the nationwide effort to limit the spread of coronavirus.
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SMALL BUSINESS RELIEF LOAN: SAN recognizes that many small businesses are facing economic challenges. Find out if you qualify for CARES Act relief.
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San Diego International Airport is essential to the nation, helping to bring home family and friends, transporting critical medicines and supporting commerce and tourism for our region. The airport remains open, in full operation as an essential critical infrastructure in the transportation systems sector. Our employees, airlines, concessionaires and Transportation Security Administration (TSA), Customs and Border Patrol (CBP), emergency medical providers and Port of San Diego Harbor Police Department (HPD) continue to show up to work every day to ensure you have an efficient and comfortable experience from curbside to gate.
The health and safety of all airport users is SAN’s top priority. We are taking several precautionary steps to protect employees and travelers during the COVID-19 pandemic. We can assure you that our leadership is working closely with the Centers for Disease Control (CDC), San Diego County Health officials, TSA and CBP as we all monitor daily COVID-19 developments in the region.
Precautions taken by SAN and our providers include:
All governing agencies agree that prevention is key. Practice everyday preventive actions to help prevent the spread of respiratory viruses, including:
SAN DIEGO COUNTY REGIONAL AIRPORT AUTHORITY UPDATES:
Please note that effective March 18, 2020, the San Diego County Regional Airport Authority administration offices are closed to the public. To receive information about upcoming public meetings, please click here.
The airport remains open, in full operation as an essential critical infrastructure in the transportation systems sector. We continue to work closely with federal, state and local public health partners to help mitigate the spread of the virus and ensure the safety of everyone at SAN.
At SAN, the Centers for Disease Control has not at this time ordered thermal-imaging screening of passengers. Per CDC guidance, if airport personnel encounter an ill passenger, they are to contact the CDC directly for further assessment. The CDC has also provided SAN with specific guidance to help local EMS providers responding to medical calls at the airport assess and identify potentially infected travelers. In collaboration with CDC and CBP, we have posted an informational graphic on monitors in the terminals that educates passengers on steps they can take if they are feeling sick.
We suggest you
contact the airline directly for the most up to date information on flights to/from SAN.
Please visit the TSA website for information on what is permitted through security checkpoints. Additionally, TSA is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. Passengers can expect that these containers larger than the standard allowance of 3.4 ounces of liquids permitted through a checkpoint will need to be screened separately, which will add some time to their checkpoint screening experience.
Effective 03/18/2020, the SAN Lost and Found office will only accept inquires via the Lost and Found webpage, by phone (619) 400-2140, or by email email@example.com, customers will not be permitted in the office due to the CDC’s social distancing recommendation.
Until further notice, only critical items will be accepted by the Lost and Found office. Examples of critical items include government issued IDs, passports, baggage, jewelry, medication, medical devices, high end electronics, and legal documents. Any other items accepted or released will be at management’s discretion. Items will be returned to customers via FedEx on Monday and Friday at the expense of the property owner.
Airlines are assessing their scheduled flights daily and making changes due to COVID-19 and other operational needs. We recommend checking with the airline directly regarding your upcoming flights to ensure you have the latest information. Airline contact information can be found here.
Countries include: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland. And as of March 16, 2020, the U.K. and Ireland are also restricted.
Our custodial provider is providing cleaning services 24-hours a day. They are placing an additional emphasis on public touch points in all areas, including handrails, bathroom stalls, seating, door handles, chairs and tables, touchscreen directories, concessions and credit card machines.
Further, in our parking lot and rental car shuttles, we are sanitizing seats, rails, and other surfaces several times daily, in addition to performing a deep clean twice weekly.
The health and safety of the traveling public is our top priority. While we have made every effort to provide hand sanitizer throughout the terminals, the airport’s supply has been depleted. We have additional hand sanitizer on back order, and we will be making it available in the terminals as soon as it arrives. As noted by the CDC, hand washing is one of the best ways to protect yourself and your family from getting sick. Clean hands can stop germs from spreading from one person to another and throughout an entire community.
Follow these five steps every time:
We understand that many passengers are experiencing travel disruptions so we’ve made some updates to our parking policy. If you need to cancel your reservation, you may do so up to one hour before the start time. If you are unable to cancel in time and did not use your reservation, please call us at 619-291-2087.
The San Diego International Airport is committed to the health and safety of our passengers and staff. During the evolving coronavirus situation, many of our concessionaires have adjusted their operating hours to better meet the needs of passengers and staff. Please see the list below for food, drinks, and travel essentials currently available in each terminal.