PUBLIC NOTICE: The health and safety of our travelers, employees, and all airport users are SAN’s top priorities. To protect the health and safety of the San Diego region, our offices are closed to the public starting March 18 as part of the nationwide effort to limit the spread of coronavirus. MORE DETAILS

SMALL BUSINESS RELIEF LOAN: SAN recognizes that many small businesses are facing economic challenges. Find out if you qualify for CARES Act relief. MORE DETAILS

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San Diego International Airport Coronavirus Information

***Please check this page often for airport-related updates***

San Diego International Airport is essential to the nation, helping to bring home family and friends, transporting critical medicines and supporting commerce and tourism for our region. The airport remains open, in full operation as an essential critical infrastructure in the transportation systems sector. Our employees, airlines, concessionaires and Transportation Security Administration (TSA), Customs and Border Patrol (CBP), emergency medical providers and Port of San Diego Harbor Police Department (HPD) continue to show up to work every day to ensure you have an efficient and comfortable experience from curbside to gate.

The health and safety of all airport users is SAN’s top priority. We are taking several precautionary steps to protect employees and travelers during the COVID-19 pandemic. We can assure you that our leadership is working closely with the Centers for Disease Control (CDC), San Diego County Health officials, TSA and CBP as we all monitor daily COVID-19 developments in the region.

Precautions taken by SAN and our providers include:

  • In communication with the CDC, San Diego County Public Health, TSA, and CBP regarding screening and cleaning procedures
  • Our custodial providers are wearing personal protective equipment (PPE) and placing additional emphasis on public touch points in all areas, including handrails, bathroom stalls, seating, door handles, chairs and tables, touchscreen directories, concessions, and credit card machines in terminals and at the administration building
  • CDC health alert signage is placed throughout our facilities, specifically at the entrances of security checkpoints and in all restrooms
  • The CDC has provided guidance for local emergency medical service personnel responding to medical calls at the airport to help them assess and identify potentially infected travelers
  • All employees, including tenants and contractors, are encouraged to stay home if they are sick
  • And of course we are encouraging everyone to wash their hands often and for at least 20 seconds, as well as other preventative measures as stated by the CDC

PRACTICE PREVENTION


All governing agencies agree that prevention is key. Practice everyday preventive actions to help prevent the spread of respiratory viruses, including:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

COVID-19 RESOURCES:

  • For San Diego County coronavirus information, click here.
  • For the Centers for Disease Control and Prevention, click here.
  • For the Transportation Security Administration, click here.

SAN DIEGO COUNTY REGIONAL AIRPORT AUTHORITY UPDATES:

Please note that effective March 18, 2020, the San Diego County Regional Airport Authority administration offices are closed to the public. To receive information about upcoming public meetings, please click here.

FREQUENTLY ASKED QUESTIONS:

Where can I get more information about COVID-19?
  • For the Centers for Disease Control and Prevention, click here.
  • For the Transportation Security Administration, click here.
  • For San Diego County coronavirus information, click here.
Is the airport open?

The airport remains open, in full operation as an essential critical infrastructure in the transportation systems sector. We continue to work closely with federal, state and local public health partners to help mitigate the spread of the virus and ensure the safety of everyone at SAN.

Are passengers being screened for coronavirus at SAN?

At SAN, the Centers for Disease Control has not at this time ordered thermal-imaging screening of passengers. Per CDC guidance, if airport personnel encounter an ill passenger, they are to contact the CDC directly for further assessment. The CDC has also provided SAN with specific guidance to help local EMS providers responding to medical calls at the airport assess and identify potentially infected travelers. In collaboration with CDC and CBP, we have posted an informational graphic on monitors in the terminals that educates passengers on steps they can take if they are feeling sick.

I have reservations to fly to/from SAN and want to find out more information about my flight, what should I do?

We suggest you contact the airline directly for the most up to date information on flights to/from SAN.

What can I bring with me through security?

Please visit the TSA website for information on what is permitted through security checkpoints. Additionally, TSA is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. Passengers can expect that these containers larger than the standard allowance of 3.4 ounces of liquids permitted through a checkpoint will need to be screened separately, which will add some time to their checkpoint screening experience.

What is your lost and found policy?

Effective 03/18/2020, the SAN Lost and Found office will only accept inquires via the Lost and Found webpage, by phone (619) 400-2140, or by email lostandfound@san.org, customers will not be permitted in the office due to the CDC’s social distancing recommendation.

Until further notice, only critical items will be accepted by the Lost and Found office. Examples of critical items include government issued IDs, passports, baggage, jewelry, medication, medical devices, high end electronics, and legal documents. Any other items accepted or released will be at management’s discretion. Items will be returned to customers via FedEx on Monday and Friday at the expense of the property owner.

What can I expect upon returning to the U.S. on an international flight?
The CDC has not at this time ordered thermal-imaging screening of passengers here at SAN. Additionally, International flights from Europe are restricted to entering the country through one of 13 designated airports, of which SAN is not. Those two things mean that SAN is not currently experiencing additional delays in Customs and Immigration. The CDC has informed us that if Customs and Border Protection personnel at our International Arrivals facility encounter an ill passenger, they are to contact the CDC directly for further assessment.
Have flights to/from SAN been canceled?

Airlines are assessing their scheduled flights daily and making changes due to COVID-19 and other operational needs. We recommend checking with the airline directly regarding your upcoming flights to ensure you have the latest information. Airline contact information can be found here.

What countries are included in the European Suspension of Entry?

Countries include: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland. And as of March 16, 2020, the U.K. and Ireland are also restricted.

How much time should I plan for if I am coming to the airport?
At this time, San Diego International Airport is not typically experiencing any additional delays due to TSA screenings for departing passengers. SAN still recommends arriving two hours prior to departure for domestic travelers and 3 hours for international travelers. That being said, it is now additionally important to reach out to your airline prior to coming to the airport to confirm the status of your flight as schedules are changing daily.
What are the cleaning procedures at SAN?

Our custodial provider is providing cleaning services 24-hours a day. They are placing an additional emphasis on public touch points in all areas, including handrails, bathroom stalls, seating, door handles, chairs and tables, touchscreen directories, concessions and credit card machines.

Further, in our parking lot and rental car shuttles, we are sanitizing seats, rails, and other surfaces several times daily, in addition to performing a deep clean twice weekly.

Are your concessions/dining facilities still open?
Yes, although some have closed and others have curtailed the hours for some of the businesses. Our dining facilities will remain open, as will the Terminal 1 food court dining area and the Sunset Cove dining area in Terminal 2. Employees and patrons will need to comply with social distancing. Signs will be installed in the terminals per County Health Dept. requirements.
Do you have hand sanitizer currently available in the terminals?

The health and safety of the traveling public is our top priority. While we have made every effort to provide hand sanitizer throughout the terminals, the airport’s supply has been depleted. We have additional hand sanitizer on back order, and we will be making it available in the terminals as soon as it arrives. As noted by the CDC, hand washing is one of the best ways to protect yourself and your family from getting sick. Clean hands can stop germs from spreading from one person to another and throughout an entire community.

Follow these five steps every time:

  1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
  2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
  3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
  4. Rinse your hands well under clean, running water.
  5. Dry your hands using a clean towel or air dry them.
I made a parking reservation and then I decided to cancel my trip. Can I get a refund?

We understand that many passengers are experiencing travel disruptions so we’ve made some updates to our parking policy. If you need to cancel your reservation, you may do so up to one hour before the start time. If you are unable to cancel in time and did not use your reservation, please call us at 619-291-2087.

Stop Germs
Stop Germs

Concessions

The San Diego International Airport is committed to the health and safety of our passengers and staff. During the evolving coronavirus situation, many of our concessionaires have adjusted their operating hours to better meet the needs of passengers and staff. Please see the list below for food, drinks, and travel essentials currently available in each terminal.

T1 (Gates 3-10) T1 (Gates 11-18 ) T2 (Gates 20-32) T2 (Gates 33-51)
Bankers Hill Bar & Restaurant Bay Books
(Pre-security)
Starbucks
(Pre-security)
Einstein Bros. Bagels
(Pre-security)
Bankers Hill Market Jack in the Box
(Pre-security Food Court)
Best Buy Travelex
(Pre-security)
Best Buy The Beach House
(Pre-security)
Jack in the Box Best Buy
Einstein Bros. Bagels Best Buy Old Town News & Market Camden Food Co.
Hudson News KUSI News Peet’s Coffee & Tea CNBC News San Diego
The Counter Peet’s Coffee & Tea   Hudson News
  Urban Crave   Peet’s Coffee & Tea
      Qdoba Mexican Grill
      Starbucks
      Tech on the Go
      Travelex