The Airport offers a variety of services for passengers with disabilities. Wheelchair services can be requested for travel through the San Diego International Airport. Please contact your appropriate airline, at the link provided below, to request wheelchair services.
Prior arrangements before travel is recommended.
Also, Volunteer Airport Ambassadors, Harbor Police Officers and Airport Traffic Officers are available at key locations inside and outside the terminals to assist travelers with special needs.
Pursuant to its Policy 8.10, it is the intent of the San Diego County Regional Airport Authority ("Authority") to provide access to San Diego International Airport ("SAN") and the services associated with its operation to persons with disabilities in accordance with Title II of the Americans with Disabilities Act (ADA).
Persons with disabilities or their representatives may request reasonable accommodations in alternative format, including documents, by contacting your respective airline for airline related needs, or the Airport Authority’s Customer Relations staff for airport facility related needs using the form below:
Contact the Airport Authority
Numerous accessibility services such as TDD telephones, visual paging monitors and courtesy carts operated by the Volunteer Airport Ambassadors are conveniently located throughout San Diego International Airport.
In the event a request for access to programs, services or facilities cannot be resolved, a grievance may be mailed to the Authority Clerk using the form below.
ADA/Section 504 Coordinator:
- Brett Caldwell
- Phone: (619) 400-2482
- Address: P.O. Box 82776
- San Diego, CA 92138-2776
Public transit is available via the Flyer Route No. 992, a Metropolitan Transit System bus that travels to and from the airport and downtown San Diego, stopping between Terminals 1 and 2. The 15-minute bus service connects with Trolley, Coaster and Amtrak stations and is wheelchair accessible.
Planning a trip using Flyer Route 992 is easy when you use the
Online Transit Information System.
Rental Car Center Shuttles
Our Rental Car Center shuttles provide accommodations for travelers with disabilities. Proceed directly to the transportation island to access the shuttles. Contact the Volunteer Airport Ambassadors if you are in need of assistance.
Need a taxi or a shuttle? Proceed directly to curbside and indicate to an Airport Traffic Officer that you need assistance or call the Volunteer Airport Ambassadors for assistance.
Parking for travelers with disabilities is available in the parking lots of all airport terminals, as well as the airport's long-term parking lots on Harbor Drive and Pacific Highway.