Frequently Asked Questions

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Frequently Asked Questions
Restricted Access
Vehicle Permits
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What are your office hours?
The Access Control Office (ACO) is open from 7:00am – 11:30am & 1:30pm – 5:00pm on Monday, Wednesday, Thursday and Friday. Tuesday hours are 7:00am – 11:30am & 3:00pm – 5:00pm.

Where is your office located?
The ACO is located in the offices of the San Diego County Regional Airport Authority, at 3225 N. Harbor Drive, San Diego, CA 92101, 3rd Floor, Commuter Terminal.

What is the cost to get a SAN ID badge?
There is a Fingerprint/Security Threat Assessment fee required to receive your SAN ID badge. Here are the fees below:

  • Non-Airline/Contractor: $38.00
  • Airline using airline SON#: $17.00
  • Airline using airport SON#: $44.00

What if you lose your SAN ID badge?
You must stop its access immediately by calling the ACO (619-400-2765) or the Airport Operations Office (619-400-2710). You will be required to come to the ACO to replace your lost SAN ID badge. The fees for replacing a lost badge are:

  • SIDA ID badge: $75.00
  • Sterile ID Badge: $15.00

What is required to renew your SAN ID badge?

  1. Complete the Application for STA with Privacy Act form (if required)
  2. Complete the Renewal Application for SAN ID Badge
  3. Provide two forms of ID (see List of Acceptable Documents)

Who can make an appointment?
Only Authorized Agents can make appointments. SAN ID badge holders can make appointments for renewal of their badge only.

When can you renew your SAN ID badge?
You can renew your SAN ID badge the month before or current month of expiration.

How long do you have to renew your SAN ID badge once it expires?
You have 30 days to renew your SAN ID badge once it expires. If your badge has not been renewed within that 30-day timeframe, you will be required to start the badge process again (required fees will apply).

What if your employment ends at the airport and you no longer require access?
If your employment ends at the airport for any reason, you must promptly return your SAN ID badge to your employer or the ACO.

How much does it cost to replace a lost badge?
SIDA badge: $75.00 Sterile badge: $15.00 Payment must be cash, money order, company check, or cashier’s check.

May I work with multiple companies at the airport?
Yes. There will be a separate badge process for each company. Fees may apply.

Where does my SAN ID badge allow access?
Access is given per operational need. Your airline/company will show you the doors that you are authorized to access.

What happens if you forget your SAN ID badge?
If you report to work without your SAN ID badge, you will be unable to access the SIDA/Sterile areas. No temporary or visitor badge will be issued.

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