Local Contacts

Here is a list of the various local agencies and organizations dedicated to helping the San Diego community.

Charter Services/Corporate Aviation

San Diego International Airport is primarily a commercial aviation facility. However, Jimsair Aviation Services exclusively provides a full range of services for corporate aviation, commercial carriers and non-scheduled carriers, from its 11-acre, on-site facility. And the company recently launched new Charter Service, in 2003. For more information, call Jimsair at 619.298.7704.

Federal Inspection Services / U.S. Customs

The U.S. Federal Inspection Agencies operating at San Diego International Airport include the Bureau of Customs and Border Protection, the U.S. Fish and Wildlife Service and the U.S. Public Health Service.

Customs and Border Protection 619.557.5370
U.S. Fish and Wildlife Service 619.557.5063
U.S. Public Health Service 310.215.2365

Fire Department

The San Diego Fire Department also provides airport emergency services. In case of emergency only, dial 9-1-1. For all other matters call Emergency Services at 619.686.8000.

Harbor Police

The San Diego Harbor Police provide continuous patrols of San Diego International Airport responding to various crimes within the airport and aboard aircraft landing and taking off from Lindbergh Field.

Emergency: (619) 223-1133
Non-Emergency: (619) 686-6272

Volunteer Airport Ambassadors

Volunteer Airport Ambassadors (VAA) are San Diego’s information source for business and leisure travelers, as well as meeters and greeters at San Diego International Airport. Visible in their green polo shirts with “Airport Information” emblazoned on the back, 260+ highly trained VAA provide free airport information and terminal building way finding assistance. Volunteers have specific information pertaining to hotels, rental cars, taxicabs, courtesy shuttles, or public transportation. Volunteers staff information booths in the baggage claim area of Terminals 1 and 2; roam the terminals providing mobile information; and drive a courtesy cart in Terminal 2 West (post security) to assist passengers who may require mobility assistance.

Assistance is available at two information booths:

• Terminal 1 – 619.231.7361
• Terminal 2 – 619.231.5230

Daily hours of operation at both locations are 8:00 a.m. to 11 p.m.

The VAA program is administered by Travelers Aid Society of San Diego and managed by San Diego International Airport.